Shipping or Local Delivery

Shipping:

To provide you the freshest possible ice cream, we offer only 1 or 2 day shipping. We understand that these shipping costs will be a bit more, but this will ensure that your ice cream arrives in peak, frozen condition.

 

Please allow at least a week to prepare and ship your standard ice cream flavors.  If it is a Custom or Premium Creation then it will take at least two (2) weeks to ship. This is because your ice cream is made after your order, not beforehand, to ensure it will arrive at its peak flavor and texture.

 

You will receive shipping and delivery notifications from the carrier directly.  There will be no signature required upon delivery, so the carrier will leave your ice cream at your address.  Please have someone available to put your ice cream in a freezer as soon as possible.  If there are concerns about your ice cream's condition upon receiving it, then please contact us immediately at info@sungstreats.com.

 

Due to possible issues with calculating shipping charges for larger orders, we may have to re-confirm your order's price to ensure that the proper carrier charges have been applied (note, we do not make money on shipping charges).  If we need to make an adjustment then we will contact you before starting your order.  We will gladly cancel your order and refund your money if you have any concerns with the adjusted price.

 

There will be a Notice included with your shipment.  It provides information on how to handle your ice cream (especially if there is dry ice left) and packaging.

 

 

Local Delivery:

We have started local delivery to some nearby addresses.  This is centered around the West Chester or Liberty Township, Ohio areas.  If you qualify for local delivery (you can verify this by entering your address in the Checkout page) then select it under shipping options for a $5 delivery charge.

 

If you are outside our delivery range then we can ship it to you for the normal packaging and shipping charges,.  We also recommend you visit to one of our local stores to purchase it.  Please visit our 'Where To Buy' webpage.